Q: What does a Virtual Assitant do?

A: As a Virtual Assistant I partner "business to business" with business owners and employees.  We set "end result" goals and deadlines and then implement solutions that can be accomplished online, over the phone and in person if needed. 

Some VA tasks include:

1. Quickbooks data entry and reconciliation

2. Quicken data entry and reconciliation

3. Web design and upkeep

4. Email control (forwarding only vital emails and dealing with the rest)

5. Paying monthly bills

6. Setting up Online Bill-Pay

7. Follow-Up with clients, prospects and employees

Q: What should I ask before hiring a Professional Organizer?

A: I recommend asking how long the organizer has been assisting clients and how many clients the organizer has assisted in the past year.   It's important to find an organizer who understands the different needs, frustrations and special issues that the disorganized person faces; ex:  ADD, chronic disorganization, downsizing, relocating, etc. 

Q: Can I hire you to just unpack and organize my move?

A: Yes.  We have multiple levels of assistance for relocations.  We can provide a "turn key" service, manage and unpack or just unpack and organize. 

Q: What should I do to prepare my office before our first meeting?

A: Nothing.  It is better for both of us if I see your spaces in the normal setting.  This will give us the best over-all picture and makes it easier to evaluate your needs and come up with a plan that will be easy to maintain.

Q: Do you organize my office for me or do I get involved in the organizing process?

A: You will need to be present for the majority of the organizing process.  Remember, you will work in the newly organized space so your input is vital to the success of the project.  This also allows me to "teach" as we organize.  By the time we're finished you should understand the process enough to tackle another area on your own, if you so desire.

Q: How long does it take to organize a space? 

A: It's difficult to estimate with out seeing the space, so I always recommend an Organizing Assessment first.   However, I have found that an average sized, disorganized room takes approximately 4 hours to de-clutter and re-organize. 

Q: Do you organize like what I see on TV?

A:  Believe it or not, this is actually the number one question I hear when someone finds out I'm a professional organizer.  I always answer the same way, "yes, except I don't have a crew of 126 people to do building, painting, moving, cooking, cleaning and construction!  And I don't make my clients cry!"  Seriously though, the ideas you glean from the TV are great!  The process is much different though and will probably be much more enjoyable than you expect.

Q: What kind of training do you do with office staff?

A:  We have training for Contact Managers, Outlook, Quickbooks, Paperless Office, Paper Management, Time Management, Space Management, Clutter Clearing and Organizing.

Q:  Do you have gift certificates?

A:  We no longer offer gift certificates.  We found that most people failed to redeem them and it became an ethical issue for us; we won't collect money for something that most likely will not be cashed in.  However, we can provide you with a "certificate of intended gift" to provide to your recipient.  Once they schedule their organizing session we will contact you for payment.